- The goods will be despatched to the address supplied by the customer within 7 working days from acceptance of order.
- Our standard delivery service normally takes 3 to 5 working days (excluding weekends and public holidays).
- The goods will be properly packed and secured so as to reach their destination in an undamaged condition in the ordinary course.
- The goods will be sent via Royal Mail recorded delivery or other carrier and will require a signature upon delivery.
- In the event of any shortages in delivery the customer must notify us within 7 days from arrival of the goods.
- Should you not be satisfied with the items then you can return the goods to us within 7 days of receipt.
- If the goods are unopened and unused you will receive a full refund for your order.
- If the goods have been opened and show signs of use then we reserve the right to refuse the return.
- In all events please contact us to let us know why you are returning the items and how we can help.